Infinity IT-9800 Massage Chair
Wide-body S-Track massage chair at 38 inches wide for broad-shouldered users, with 3D rollers, airbag compression, and full zero-gravity recline at $6,499.
Specifications
| Dimensions (in) | 45L × 38W × 46H |
| Chair weight | 187 lb |
| Power | 100 W |
| Return logistics | Curbside only |
| Est. return cost | $100 |
| Service model | In-home technician |
Pros & Cons
Editorial · 2026-03-25Wide-body S-Track massage chair at 38 inches wide for broad-shouldered users, with 3D rollers, airbag compression, and full zero-gravity recline at $6,499. Equipped with 2D rollers (vertical only — no depth variation), S-track (back coverage only).
Pros
- ✓38" wide — the widest Infinity S-Track chassis for big-and-tall comfort
- ✓S-Track follows natural spinal curvature
- ✓Accessible price for a wide-body chair
Cons
- ✗38" wide requires significant floor space
- ✗S-Track only — no glute or hamstring coverage
- ✗Roller generation not specified
- ✗45" upright length is compact — short roller travel
Best for
Wide-Body S-Track
Not for
Buyers expecting adjustable roller depth (2d only); anyone needing glute or hip coverage (s-track only)
Common Questions About the Infinity IT-9800
- What kind of roller coverage does the Infinity IT-9800 offer?
- The Infinity IT-9800 uses an S-Track — the rollers follow your spine's natural curve from the cervical region down to the lower lumbar. Precise, focused, and well-suited for targeted spinal decompression.
- What type of rollers does the Infinity IT-9800 have?
- The Infinity IT-9800 is built with 2D rollers, which follow a fixed-depth path up and down the spine. Simple, dependable, and particularly good for regular daily use or lighter therapeutic sessions.
- Does the Infinity IT-9800 support zero gravity reclining?
- Yes, the Infinity IT-9800 supports zero gravity recline — a position that distributes body weight evenly and reduces spinal load. It also allows the rollers to reach deeper into muscle tissue, making the same pressure setting feel more effective.
- Does the Infinity IT-9800 include heat therapy?
- Heat therapy is built into the Infinity IT-9800. It pre-warms muscle tissue to improve roller penetration — a small feature that makes a measurable difference, particularly for chronic tension in the lumbar region.
- What is the maximum weight capacity of the Infinity IT-9800?
- The Infinity IT-9800 supports up to 350 lbs (159 kg). This is a hard limit from the manufacturer — the motor and frame are rated to this specification.
- How long is the warranty on the Infinity IT-9800?
- The Infinity IT-9800 includes a 5 years warranty. Always confirm exact coverage terms — particularly in-home service provisions — with your retailer at time of purchase.
- Where is the Infinity IT-9800 available for purchase?
- The Infinity IT-9800 is currently available through Direct. Use the links on this page for current pricing and availability.
- Who is the Infinity IT-9800 best suited for?
- Wide-Body S-Track
This listing was researched and summarized from manufacturer specifications, authorized retailer data, and aggregated user reviews. Our editorial team maintains this data independently — no brand pays for placement or scoring.
At-a-Glance Comparison
Compare similar models by regret-relevant specs.
| Model | Neck reach | Height Range | Profile | Intensity | Service | Return | Doorway | Resale |
|---|---|---|---|---|---|---|---|---|
| Infinity IT-9800 | — | — | Resets | medium | In-home | Curbside ~$100 | 38" | |
| Osaki OS-Pro Admiral II | 27" | 6'0"–6'4" | Resets | moderate | In-home | Curbside ~$0 | 31" | 20–30% |
| Infinity IT-8500 X3 | — | 5'4"–6'0" | Partial | aggressive | In-home | In-home ~$200 | 30" | 20–30% |
| Infinity IT-8500 Plus | — | 6'0"–6'4" | Partial | aggressive | In-home | In-home ~$200 | 30" | 20–30% |
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